We had a fantastic time in Hakone National Park and Mac, the general manager of Lakeside Inn ,was an important reason why. He is a fabulous chef and so helpful to us. He also speaks excellent English. The setting of the Inn is perfect and the room was large and airy with sliding doors overlooking the lake. The bath was terrific as well. Highest ratings from us.

JFrom U.S.A.May '10Stayed at Lakeside Inn Charlotte, Hakone National Park

We were made to feel very special night from collection at the station by the individual attention given to us. Helpful and welcoming. Everyone took time to answer our slightest question, even despite the difficulties of language differences. Our meal was exquisite; an enlightening experience. To improve, we could only suggest more written instructions in English might be helpful.(Labels to tell shampoo from conditioner, for example.)

S&G.F
From Australia
Apr.’10
Stayed at Wafu-no Yado Masuya Yudanaka Nagano Pref.

From Sydney, Australia
Mar. '10
Stayed at Yamatoya Honten, Namba Dotombori, Osaka